Thank you for choosing Spanspect LLC! We are committed to providing efficient and reliable shipping services to our U.S. customers.
I. Processing Time
All orders will be processed and shipped within 1–3 business days after successful payment.
Processing time may be slightly delayed during holidays, promotional events, or peak order periods.
II. Delivery Time
Estimated delivery time within the U.S. after order shipment:
Standard Delivery: 3–7 business days. Actual delivery time may vary slightly depending on location, weather, or logistics conditions.
III. Shipping Coverage
We currently support delivery throughout the U.S., including major states and remote areas (delays may occur in some special areas).
IV. Carriers
We typically use the following or equivalent international/local logistics services for shipping:
USPS (United States Postal Service)
UPS
FedEx
Other partner logistics providers
VI. Order Tracking
After your order is shipped, you will receive an email or SMS notification containing a tracking number.
You can check the delivery progress in real time through the logistics website.
VII. Address Changes
Before shipment: You can contact customer service to change the delivery address.
After shipment: The address cannot be changed. Please ensure that the information you fill in is accurate.
VIII. Delivery Delay Explanation
The following situations may cause delays:
Holidays or peak logistics seasons
Inclement weather (such as blizzards, hurricanes, etc.)
Customs or transportation issues
We will do our best to assist in following up and ensure that the order is delivered smoothly.
IX. Package Abnormalities
Please contact us promptly if the following situations occur:
Logistics information has not been updated for a long time
The package is lost or damaged
The wrong goods have been received
We will provide you with solutions such as resending or refunding.
X. Customer Support
If you have any questions about logistics, please feel free to contact us:
Tel: (774) 373-9167
Email: daniel@spanspect.shop/ support@spanspect.shop